Policies & Procedures

Edgmond Owls has an extensive range of polices and procedures which are available to you on joining. Our policies are designed to offer the best possible experience for the child, their families and team members and are reviewed on a regular basis.

Some of our key policies can be found here.

 If you have any questions regarding our policies or would like to view a policy please speak to a member of the team.

Terms and Conditions

Terms and Conditions of Use

These terms and conditions (the ‘Terms’) govern your use of this website (the ‘Website’).

These terms and conditions (the ‘Terms’) govern your use of this website (the ‘Website’). Please read through the Terms. If you do not agree with any of the Terms, do not use this Website. In consideration of Edgmond Owls allowing you to access the pages of the Website you are deemed to accept the following Terms:

Edgmond Owls

This Website is operated by Edgmond Owls (details)


Unless otherwise specified, all copyright and other rights that subsist in the home page and in the sub-domain pages of this Website are owned by or licensed to EDGMOND OWLS. Where the copyright and other rights belong to a third party, it is your responsibility to obtain any licences or permissions that may be required to use such material and you agree to pay any costs or expenses incurred by EDGMOND OWLS which arise as a result of your failure to obtain such licences and permissions.


The material on this website (the ‘Information’) is provided for information purposes only. The Information may contain technical inaccuracies and typographical errors or be out of date. EDGMOND OWLS makes no warranty or representation as to the accuracy, completeness or fitness for purpose of the Information or the reliability of access to this website. EDGMOND OWLS accepts no responsibility for keeping the material on this website up to date or any liability for its failure to do so. The Information does not constitute advice or an offer and you should not rely upon the Information to make (or refrain from making) any decision, or to take (or refrain from taking) any action. In addition, EDGMOND OWLS does not make any recommendation or endorsement with respect to any investment or adviser or any other service or product or as to any material provided by third parties (including the material contained in any extracts, articles or advertisements) or contained in any website linked to this website. If in doubt as to any financial issue raised by this website, please contact an Independent Financial Adviser.

Reproduction of Information

You may download, view, print, copy on the hard disk of your computer and use material on the Website for your own personal non-commercial purposes or for the purposes of enhancing the skills, knowledge and understanding required to work in the independent education sector. You may not without the prior written agreement of EDGMOND OWLS:

  • create a database (electronic or otherwise) containing material downloaded or otherwise obtained from the Website;
  • redistribute, retransmit or re-circulate any material obtained from the Website to any third party;
  • remove copyright or trade mark notices from any copies of any material made in accordance with these terms.

Removal of Information

EDGMOND OWLS shall have the right at any time and for any reason to remove from the pages on the Website any material posted, uploaded, emailed or otherwise transmitted by you without giving you any advance notice and EDGMOND OWLS shall not be liable for any losses or damages whatsoever arising from the removal of such material.

Website Use

You agree that you will not use the Website:

  • for the posting, uploading, emailing or other transmission of any material, the publication, dissemination, use or possession of which infringes the rights of any person or which is unlawful in any other respect;
  • in any way which is abusive, defamatory or obscene or which will harass, distress or inconvenience any person or which may restrict or inhibit the use and enjoyment of the Website by any person;
  • for the posting, uploading, emailing or other transmission of any unsolicited or unauthorised advertising, promotional materials, ‘junk mail’, ‘spam’, ‘chain letters’, ‘pyramid schemes”’ or any other form of solicitation or commercial exploitation;
  • for the posting, uploading, emailing or other transmission of any material that contains software viruses or any other computer code, files or programs designed to interrupt, restrict, destroy, limit the functionality of or compromise the integrity of any computer software or hardware or telecommunications equipment;
  • in any way that may bring EDGMOND OWLS into disrepute.

Restricted Areas

Access to parts of this Website is restricted or password-protected. You may not download, view, print, use or otherwise seek to gain access to any material that is held in any parts of the Website that are restricted or password-protected unless you have proper authorisation or have been issued a valid password.

Proprietary Marks

The names, images and logos identifying EDGMOND OWLS or third parties and their products and services, are the proprietary marks of EDGMOND OWLS, and/or may be the proprietary marks of third parties. Any use made of these marks may be an infringement of rights in those marks and EDGMOND OWLS reserves all rights to enforce such rights that it might have.

Links to Other Websites

This Website may contain links to other websites (including to websites operated in respect of specific regions of the UK) which are not under the control of and are not maintained by EDGMOND OWLS (Third Party Sites). EDGMOND OWLS has no control over and is not responsible in any way for the content of any Third Party Sites. ISC makes no warranty or representation as to the accuracy, completeness or fitness for purpose of any material on any Third Party Sites and you proceed to those Third Party Sites at your own risk. These Terms do not apply to any Third Party Sites. You should consult the terms and conditions and privacy policy for each Third Party Site as these will govern your use of the site.

Links from Other Websites

No links from external websites to this Website are permitted without the prior written consent of EDGMOND OWLS.

Access Refusal

EDGMOND OWLS shall have the right to refuse to allow you access to any of the pages on the Website at any time and for any reason without giving you any advance notice and EDGMOND OWLS shall not be liable for any losses or damages whatsoever arising from your inability to access any of the pages on the Website.

Limitation of liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Website or any content on it, whether express or implied.

We will not be liable to any user of the Website for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • availability, use of, or inability to use, the Website; or
  • use of or reliance on any content displayed on the Website.

If you are using the Website on behalf of a school or other business or in the course of your employment, please note in particular that we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are using the Website as a consumer, please note that it is for your domestic and private use only and you must not to use it for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any content on it, or on any third party website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

We are not responsible for any content of the Website which has been uploaded by a third party. We will not be responsible to you for any loss or damage you may suffer as a result of the publication of such content but if you believe that any such content is illegal, inaccurate or offensive or infringes your legal rights or those of any third party, please contact us at admin@edgmondowls.co.uk

Uploading content to the Website

Our website permits you to upload your own content, you must ensure that the content does not infringe any applicable laws, regulations or third party rights (such as material which is discriminatory, obscene, offensive, defamatory, threatening, liable to incite racial or religious hatred, blasphemous or in breach of copyright) (Inappropriate Content). You must indemnify us against any damages, losses and expenses arising as a result of any action or claim by a third party that content you have uploaded constitutes Inappropriate Content.

Conversely, you acknowledge that we do not have control over content uploaded to the Website by other users, nor do we monitor such uploads. As a result we are not responsible for any content of the Website uploaded by third parties and we will not be liable to you for any loss or damage you may suffer as a result of the publication of such content. However, if you believe that any such content amounts to Inappropriate Content, please contact us at admin@Edgmond Owls.org.uk

If you make use of any feature that allows you to upload content to the Website or to make contact with us or other users of our site, you acknowledge and agree that you do so on the basis set out below and you must comply with the guidelines and requirements set out below. If you do not, you will be responsible for any loss or damage we suffer as a result of your actions or omissions.

You must not upload content which is illegal, inaccurate or offensive or which infringes the legal rights of any third party, including copyright and other intellectual property rights or rights to privacy under data protection legislation. We have the absolute right to remove any posting you make on the Website if, in our opinion, it does not comply with these guidelines or requirements.

Any content you upload to the Website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of the Website a licence to use, store and copy that content and to distribute and make it available to third parties.

We have the right to disclose your identity to any third party who claims that any content posted or uploaded by you to our site is untrue or inaccurate or constitutes an infringement of their legal rights, including their intellectual property rights or their right to privacy.

We will not be responsible, or liable to you or to any third party, for the content or accuracy of any content posted by you or any other user of the Website or by the use that any third party makes of that content and you must fully compensate us if we suffer any loss financial or otherwise, including loss or damage to our goodwill or reputation, as a result of your actions or omissions.

Law and Jurisdiction

The Terms and any use of this Website shall be governed by the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction over all claims or disputes arising out of, in relation to, or in connection with the Website and its use and these Terms.

Amendments to Terms

These Terms may be varied from time to time. Please ensure that you review these Terms regularly as you will be deemed to have accepted a variation if you continue to use the Website after a variation has been posted.

Privacy Policy

The privacy policy forms part of these Terms. This explains how we use your data. Please take the time to review it

Ofsted report

We are extemely please to announce that our latest OFSTED inspection in July 2018 resulted in us being graded as OUTSTANDING.

Read Ofsted Report here

“All children make excellent progress from their starting points. They are motivated in their play. Children remain engaged in purposeful activities for incredibly long periods of time and are given time to complete tasks. Pre-school children are superbly well prepared for their future learning and their move to school.”


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Website Privacy Notice

This website privacy notice describes how Edgmond Owls protects and makes use of the information you give us when you use this website/app.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy notice.

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

The Data Protection Officer with responsibility for monitoring this privacy notice is Rachel Plant, Manager

Collecting information

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information, such as postcode, preferences and interests
  • Website usage data
  • Other information relevant to client enquiries
  • Other information relating to special offers and surveys

Collecting this data helps us understand what you are looking for from our setting, enabling us to deliver improved services.

Specifically, we may use data:

  • For our own internal records
  • To improve the services we provide
  • To contact you in response to a specific enquiry
  • To send you promotional emails about products, services, offers and other information we feel may be relevant to you.
  • To contact you via email, telephone or email for market research reasons

How we collect information


A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information such as how many people use the website and what pages they visit.

We may use cookies to:

  • Analyse our web traffic using an analytics package to help improve the website structure, design, content and functions.
  • Identify whether you are signed in to our website
  • Test content on our website
  • Store information about your preferences so that the website can present information that is relevant and interesting
  • Recognise when you return to our website

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, doing so may affect the functionality of our website when you visit and some pages and services may become unavailable to you.

Unless you have changed your web browser to refuse cookies, our website will issue cookies when you visit it.


When you fill in a form or provide your details on our website we will store these on our CRM system and may send you automated emails regarding services that could be of interest or relevance to you.

To unsubscribe from our CRM system and to stop receiving further emails from us you can:

  • Unsubscribe from the email sent to you by changing your preferences
  • Email us at admin@edgmondowls.co.uk

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to do so.


Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Transport Layered Security (TLS) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

We will always hold your information securely and follow stringent procedures to ensure we work with all personal data in accordance with the Data Protection Act 1998.

To prevent unauthorised disclosure or access to your information we have implemented strong physical and electronic security safeguards.

External links

Our website may contain links to other websites. Please note that we have no control of websites outside the https://edgmondowls.co.uk or edgmondowls.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s privacy policies fully.

If you would like to discuss anything in this privacy notice, please contact Rachel Plant

If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to the Information Commissioner’s Office at https://ico.org.uk/concerns/

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